Customs & Compliance

ISPM-15 & Australia’s Wooden Pallet Policy: The Complete Compliance Guide

Australia’s wooden pallet policy under ISPM-15 explained — what the stamp means, what DAFF inspects for, and how to stop a shipment being fumigated or rejected at the border. Spotyard Sourcing & Logistics handles ABF, DAFF, and GST compliance so you clear cargo without surprises.

9 min readPublished 7 December 2025Updated 26 July 2026
ispm-15wooden pallet policybiosecuritywood packagingcustomscompliancespotyardspotyard sourcing & logistics

Why Wooden Packaging Gets Flagged

DAFF (formerly the Department of Agriculture, Fisheries and Forestry) targets untreated timber because pests hitchhike in pallets and crates. Searches for "wood packaging ISPM-15 Australia" spike every pre-Christmas peak, so staying compliant prevents costly unpack-and-repack orders.

ISPM-15 Requirements

RequirementWhat It MeansEvidence Needed
Heat Treatment (HT)Timbers heated to 56°C core temp for 30 minBranded ISPM-15 stamp + treatment certificate
Methyl Bromide (MB)Approved fumigation optionCertificate showing dosage, exposure time, facility licence
No Bark / Pest HolesVisible cleanliness standardPhoto evidence before loading
  • Stamps must be legible on two opposite sides.
  • Recycled pallets need to be re-treated and re-stamped—do not rely on legacy markings.

Pre-Shipment Checklist

  1. Specify ISPM-15 compliant pallets in your PO.
  2. Request high-resolution photos of each stamp before loading.
  3. Collect the fumigation/heat-treatment certificate in PDF.
  4. Make sure the commercial invoice references "ISPM-15 compliant packaging".
  5. Avoid packing peanuts made from organic material unless declared.

What Happens at the Australian Border?

  1. Document Review – DAFF screens paperwork within ICS.
  2. X-Ray / Tailgate – Inspectors check for untreated timber, bark, or soil.
  3. Full Unpack (if non-compliant) – You pay for labour, disposal, and rework; delays can hit 7-14 days.

Consequences of Non-Compliance

  • Mandatory fumigation on arrival (>$450 per container + storage).
  • Disposal or re-export of packaging.
  • Biosecurity directions against your ABN, increasing future scrutiny.

Alternatives to Timber

  • Engineered plywood that has been certified as manufactured product.
  • Plastic pallets (lightweight, but check load limits).
  • Steel frames for heavy machinery.

Documentation to Keep On File

  • Treatment certificates (retain for 5 years to satisfy audit requests).
  • Supplier declarations covering packaging sources.
  • Photos/video of packing line with timestamps.

Quick FAQ

  • What is Australia's wooden pallet policy? All wooden pallets, crates, and dunnage entering Australia must be heat-treated or methyl bromide fumigated to ISPM-15 standard and carry a legible IPPC stamp — this applies regardless of what's loaded on them.
  • Do small courier parcels need ISPM-15? Only if they contain solid wood (e.g., gift boxes). Cardboard is fine.
  • Who pays for re-fumigation? Importers do—factor it into contracts if suppliers are at fault.
  • Can I DIY fumigation in Australia? No. DAFF requires approved providers and supervision.
  • Where do I check if my product also needs a separate permit? Check BICON — wooden packaging conditions and product-specific conditions can both apply to the same shipment.

Need a second set of eyes on your packaging paperwork? Our customs team audits supplier documents before cargo departs, saving thousands in storage and inspection fees.

Book a Biosecurity Check | Customs Duty Calculator

How Spotyard Helps

Our licensed third-party broker partners and compliance team handle:

  • HS code validation, tariff concession checks, and valuation memos
  • DAFF biosecurity submissions, inspection bookings, and audit support
  • Automated duty/GST calculations synced with your BAS workflow

Book a compliance review | Customs Duty Calculator