The Spotyard RFQ tracker lets you check the status of any quote request you have submitted with us. Enter your RFQ reference number to see whether your request has been received, is under review, has been quoted, or has been converted to a confirmed booking.
There are five RFQ stages: Submitted (we have received your request), Under Review (our quoting team is sourcing rates and confirming costs), Quoted (your quote is ready to view), Accepted (you have approved the quote and a booking is being created), and Closed (the RFQ is no longer active).
Most quotes are returned within one Australian business day. Quotes for complex shipments — multi-supplier consolidation, oversize cargo, or shipments requiring import permits — may take longer. We will email you the moment a quote is ready and update the tracker in real time.
When your quote is ready, you can view the full landed-cost breakdown, ask follow-up questions through the RFQ chat, request changes, or accept the quote to start your booking. Quotes are typically valid for 14 days due to fluctuating freight rates and currency movements.
If you cannot find your RFQ or need to revise it after submission, contact our team using the RFQ reference number. We can resend confirmation emails, restart expired quotes, or modify scope without losing your original request history.